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Frequently Asked Questions (FAQs)

Why do you have a paywall?

Independent and fair coverage of the Middle East is more necessary than ever these days. Our small but mighty team wants to continue to be your go-to, trusted source of regional news. The paywall helps ensure our award-winning content remains strong and self-sufficient.

What is included in my subscription?

With the "All-Access" subscription, you get unlimited access on web and app to all of Al-Monitor’s award-winning 24/7 news and analysis, high profile interviews, newsletters, full archive, webinars and select live events.

With the "Daily Briefing" subscription, you get a daily email with comprehensive regional news coverage and a summary of key insights from our journalists. Please note, this subscription tier does not offer all-access to the web and app content.

I have a promotional code. How do I apply it?

Enter your promotional code in the “coupon code” section when subscribing. You will then see the promotional price.

What is your cancellation and refund policy?

You can cancel your subscription at anytime and it will not renew. We cannot issue refunds for subscriptions already purchased.

How do I reach customer service?

Please reach out to the AL-Monitor team at subscription.support@al-monitor.com, and we’d be happy to assist you.

How do I view my invoices, billing history or change my credit card on file?

Click on your user name in the menu bar and select “Manage Account”. Options for handling each of these items are listed in the menu.